Shipping policy

Shipping Policy

Processing & Delivery

  • Orders processed within 1–3 business days

  • Canada: 7–20 business days

  • United States: 10–20 business days

  • International: 15–30 business days

  • Delivery times are estimates and may vary due to supplier or carrier delays

  • If your order has not arrived within 30 days of your order date, contact us at contact@akkroshop.com

Shipping Costs

  • Shipping costs are calculated at checkout based on your delivery address

  • No additional fees will be charged after your order is placed

Order Tracking

  • A tracking number will be emailed to you once your order ships

  • Allow 2–5 business days for tracking to update after shipment

Returns & Return Shipping

  • Return shipping is always at our expense — we will provide a prepaid return label at no cost to you

  • See our Return Policy for full details

Delays & Non-Delivery

  • If your order has not arrived within 30 days of your order date, you are entitled to a full refund or replacement

  • Contact us at contact@akkroshop.com to resolve any delivery issues

Lost or Damaged Packages

  • Contact us within 7 days of the expected delivery date if your package is lost or arrives damaged

  • We will arrange a replacement or full refund at no cost to you